Policies

The eight notices that cover FetePass. Plain language, kept short, and dated so you can see what changed. All last updated 23 September 2026.

• Terms of ServiceThe agreement between you and FetePass, including how tickets are sold, transferred and refunded, and the rules at the gate.
• Privacy NoticeWhat FetePass collects, why, how long it is kept, who it is shared with, and how to get a copy of it or have it deleted.
• Cookie and Tracking NoticeEvery piece of storage FetePass writes on your device, what each one is for, and how to clear it.
• Acceptable Use Policy — Guest WiFiThe rules for using a venue WiFi network reached through FetePass, and what is logged while you are on it.
• Venue and Promoter Partner TermsTerms for venues, promoters and vendors who list, sell, scan or fulfil through FetePass, including payouts and attendee data.
• Creator TermsTerms for people who post to the FetePass feed or claim a profile, including the licence you give us and the disclosure you owe your audience.
• Advertiser TermsTerms for paid placements, sponsored deals and promoted events, including the disclosure and liability rules.
• Frequently Asked QuestionsHow signing in, tickets, paying, resale and refunds actually work today — and, in the fine print, who produced the weather and place data FetePass shows.
• ContactHow to reach FetePass for support, privacy requests, takedowns, press and partnership enquiries.